SHIPPING POLICY
• Standard items are dispatched within 3 working days max
• Custom orders are dispatched within 7 working days max
• Free UK 2nd class delivery
• For faster delivery please select other options, postage fee applies
• £4.99 International delivery
• If you do not receive your order within 10 working days please get in touch with me
RETURN & EXCHANGE POLICY
• I accept returns of the standard, non-personalised items
• Custom or personalised items, unfortunately, can't be returned or exchanged (unless they arrive damaged or defective)
• For returns please contact me and dispatch items back within 14 days of delivery
• Buyers are responsible for return postage costs; if the item is not returned in its original condition, the buyer is responsible for any loss in value
• I don't accept exchanges or cancellations
WHOLESALE INQUIRIES
• I am happy to accept larger orders and post in bulk. Orders of 20 cards or more qualify for 20% discount to compensate for the postage price added to every item price.
The discount will apply automatically when you add at least 20 cards to the basket.
• If you would like to order a larger quantity of the same card please contact me first to discuss. I may not necessarily have the elements to create the required amount
• I will do my best to dispatch your order as quickly as possible but please allow a minimum of 10 working days to complete such a big order. I appreciate your patience and I will update you accordingly.
• Wholesale order discount cannot be used together with other discounts/coupon codes